Family Navigator

Oakland, California, United States | Room to Bloom (LBFRC) | Full-time

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Come join Lotus Bloom as our new Family Navigator at our Room to Bloom site in East Oakland!  We are looking for someone who is passionate about connecting children and their families with resources typically unavailable to traditionally underserved communities through a network of community based organizations and agencies that Lotus Bloom has identified and partnered with through our years of work in the early childhood education space.

What You’ll Do

The Family Navigator is responsible for building and maintaining relationships with families, conducting developmental screenings, and providing support to the families participating in Lotus Bloom playgroups.  Reporting to the Site Director, the Family Navigators support families using a multi-channel communication approach (in-person, virtual, telephonic) with basic needs, resources, and referrals to community partners.    Family Navigators are responsible for case management and acting as a liaison between families, staff, and other community, family-related services. 

What Experience You Will Bring

  • Minimum of 1 year of experience in an administrative support or operations specialist role
  • Excellent time management skills and ability to multi-task; strong organizational skills.
  • Excellent verbal and written communication skills
  • Intermediate proficiency to advanced proficiency in either MS Office Suite (Word, Excel, Outlook) or Google Workspace (Gmail, Docs, Sheets).
  • Intermediate proficiency with Canva, Zoom, and other cloud-based platforms
  • Intermediate proficiency with CRM platforms such as SalesForce
  • Experience working in diverse communities.

Preferred Qualifications

  • Verbal and written skills in Spanish, Cantonese, or Arabic languages a plus
  • Experience working and or/living within the African American community
  • Familiarity with early childhood education or childhood development

Personal Attributes

  • People-orientation- able to interact effectively, politely, and productively with all types of people from all types of backgrounds and experience and in all types of situations. Comfortable working with non-English speaking and culturally diverse stakeholders
  • Self-motivated, self-directed, reliable, and dependable
  • Personal alignment with Lotus Bloom’s mission. Ability to demonstrate the Mission and Values of Lotus Bloom and Social Responsibility, act as an ambassador for the organization.
  • A people-centered mindset, strong interpersonal skills, and ability to collaborate well with others on a team
  • Creativity to leverage limited resources, a willingness to try new ideas, and an innovative spirit 

Physical Requirements

This position performs its duties in an open classroom and office environment.  You must be able to perform the following duties with or without accommodation:

  • Stand, sit, kneel, walk, bend, and perform repetitive motions for the duration of shift.
  • Able to operate standard office equipment including computers, keyboard, phones, and printers.
  • Traverse safely throughout the entirety of the facility.
  • Safely lift, move, and transport items weighing up to 30 lbs.
  • Communicate in a clear speaking voice in person, over the phone and during video conferences.
  • Ability to complete health screening including Tb clearance and DOJ LiveScan screening.
  • Proof of COVID-19 vaccination.

Compensation & Benefits

This is a regular part-time, non-exempt position scheduled to work 32 hours per week, Mondays through Fridays, 9:00 am – 5:00 pm. The rate of pay is $26.75 per hour, depending upon experience. Lotus Bloom offers the following benefits for this position including:

  • Choice of Kaiser HMO or Aetna POS medical plan and Delta Dental PPO dental plan with 100% coverage for employees and 50% for dependents. VSP Vision is optional add-on coverage.
  • Paid leaves of absence including 13 paid holidays, 80 hours of vacation accrual and 80 paid sick leave accrual in your 1st year.
  • Life/AD&D and long-term disability insurance benefits.
  • Ability to participate in ADP 401(k) plan.
  • Access to LifeCare Employee Assistance and Employee Discount programs.

How to Join The Lotus Bloom Team

We encourage all who are interested to apply regardless of whether they meet all the skill requirements listed here. We are committed to opening access to all people who wish to learn and grow in a creative environment.

Apply for this position by submitting your cover letter and resume here. Your cover letter should include why you would be a good fit, what you’d bring to Lotus Bloom and what appeals to you about this position. Due to the size of our team and physical nature of our work, we are unable to respond to phone calls.

About Lotus Bloom Family Resource Center

Lotus Bloom is a family resource center where children aged 0-5 and their parents/caregivers learn, play, gain confidence, and find connections to other parents, health resources, and education resources. Many of our staff are former caregivers who participated in Lotus Bloom playgroups previously. Our diverse and dedicated staff members are thus able to connect with families using both their educational knowledge, on the job learning, and lived experiences.

Lotus Bloom's mission is to provide a safe, welcoming, and inclusive space to traditionally underserved populations to come together as a community to provide children with a rich learning foundation. ​

Lotus Bloom Family Resource Center is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), incarceration history, genetic information, age, marital status, sexual orientation, military and veteran status, denial of family and medical care leave, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.